Privacy Policy – Oneway Funerals Shop
Effective Date: 2 January 2026
Website: https://shop.onewayfunerals.co.za
Oneway Funerals (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA, South Africa) and international best practices such as GDPR.
This Privacy Policy explains how we collect, use, store, and share personal information from visitors and customers of our website and online shop.
Who We Are
Oneway Funerals is a funeral service provider operating in South Africa. Our website and online shop allow you to browse and purchase funeral products such as tombstones, memorial plaques, and related goods.
We are the responsible party for the personal information you provide on this website.
Contact details:
- Email: info@onewayfunerals.co.za
- Phone: +27 69 458 4145
- Postal Address: Office GFI06, Cosmo Junction, Cnr South Africa & Tenasse Str, Cosmo City, Roodepoort, South Africa
Comments and Reviews
When visitors leave comments on our site, we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent to prevent spam.
An anonymized string (hash) of your email may be shared with the Gravatar service to check if you have a Gravatar account. You can view their privacy policy here: https://automattic.com/privacy/.
Once your comment is approved, your profile picture (if any) is visible publicly in the context of your comment.
Media
If you upload images to our website, avoid including embedded location data (EXIF GPS). Visitors can download images and extract any embedded location information.
Cookies and Tracking
We use cookies to enhance your experience on our site. Cookies may include:
- Comment cookies: Save your name, email, and website for future comments (1 year)
- Login cookies: Save session information and “Remember Me” preferences (2 days – 2 weeks)
- Screen preference cookies: Store admin and display options (1 year)
- Post edit cookies: Track last edited post ID (1 day)
- Analytics cookies: Track site usage to improve functionality (variable)
You can manage or disable cookies via your browser, but some features may not function properly.
Account and Transaction Data
If you register an account or make a purchase, we collect:
- Name, email, phone number, billing/shipping address
- Login credentials (encrypted), account activity, and purchase history
- Payment and billing information via secure payment gateways
This information is used to process orders, provide customer support, and comply with VAT and financial regulations.
How We Use Your Personal Information
We process your personal information to:
- Facilitate purchases, deliver products, and process payments
- Respond to inquiries, comments, and customer service requests
- Improve website functionality and user experience
- Detect, prevent, and investigate fraud or unauthorized activity
- Comply with legal obligations
Who We Share Your Data With
We do not sell your personal information. We may share data in limited circumstances:
- Automated spam detection services for comments
- Payment processors and shipping partners to fulfill orders
- Legal or regulatory authorities when required
If you request a password reset, your IP address will be included in the reset email.
Data Retention
- Comments: Retained indefinitely for moderation and continuity
- Accounts: Retained until account deletion or as legally required
- Transactions: Retained for a minimum of 5 years for VAT and financial compliance
- Cookies: As described in the Cookies section
Your Rights Under POPIA
You have the following rights:
- Access & Portability: Request a copy of your personal data
- Correction: Request corrections to inaccurate or incomplete personal data
- Deletion: Request erasure of your personal data where not legally required
- Withdrawal of Consent: Withdraw consent to processing where applicable
- Objection to Processing: Object to processing for marketing purposes
To exercise your rights, contact us at info@onewayfunerals.co.za.
Security of Your Data
We implement technical and organizational measures to protect your data:
- Secure servers and encrypted HTTPS connections
- Password hashing and secure storage of sensitive data
- Restricted access to authorized personnel
- Regular audits and monitoring of security systems
Embedded Content from Other Websites
Some pages may include embedded content (videos, images, articles). Embedded content behaves as if you visited the source website. These external sites may collect data about you, use cookies, or track your interactions. We recommend reviewing their privacy policies before engaging with embedded content.
Changes to This Policy
We may update this policy periodically. The latest version is always available at: https://shop.onewayfunerals.co.za/privacy-policy
Last Updated: 2 January 2026
